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Consumer 

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Consumer/Shopper

Weekly Recap

Over The Course Of The Past Year, We’ve Observed People Being More Mindful Of What They Are Consuming. Fast Forward 6 Months Into The Pandemic And That Trend Hasn’t Slowed Down. The Pandemic Has Created A New Sense Of Responsibility Among Consumers For The Environment And Their Heath (With 38% Of Consumers Prioritizing Eating Healthier And 27% Having An Increased Sense Of Importance For The Environment). Highlighting Sustainable Practices Could Be A Major Win With Consumers. 

CONSUMER/SHOPPER 

Psychographics  & Behaviorial Insights

Covid-19  Consumers

September 23 2020.

50% of consumers are limiting the time they spend in stores and 45% are shopping more online. Just 18% of consumers are more likely to purchase brands they know because of safety concerns - indicating there is room for smaller brands to make a name for themselves as long as they're in stock.

 

Covid-19  Consumers

September 10 2020.

Consumers continue to value safety, especially in store. 60% of consumers are concerned with catching COVID-19 in the store. 28% of consumers are spending less money and less time shopping than before the pandemic.

 

Covid-19  Consumers

September 2 2020.

81% of consumers say their shopping behavior has been impacted by COVID-19. 65% of consumers anticipate stocking back up on essential items in the next two months.

 

Covid-19 Impact on US Consumers

September 2 2020.

13% of consumers say alcohol has taken a higher priority in their spending because of COVID-19. 28% of consumers are comfortable going for a inside on-premise but 42% are comfortable drinking on-premise outside.

 

Covid-19  Consumers

August 26 2020.

This Deck Dives In Depth How COVID-19 Has Affected Consumer Behaviors In 5 Key Ways: Shift To Values And Essentials, Flight To Digital And Omnichannel, Shock To Loyalty, Health And Caring Economy, And A Homebody Economy.

 

Covid-19  Consumers

August 19 2020.

In life after COVID, 88% of consumers plan to shop more online. 3 in 4 currently are shopping more online than before the pandemic began.

 

McKinsey - Consumer Behavior

August 19 2020.

COVID-19 is changing how consumers behave across 8 areas of life.

 

Covid-19 Impact on Consumer Behavior

August 12 2020.

81% Of Consumers Are Drinking As Much Or More Alcohol As Before During COVID-19.

 

Consumers & Safety: Covid-19

July 28 2020.

78% of consumers are unsure who to trust about the state of the pandemic. Consumers feel most safe going to grocery stores.

 

Covid-19 Impact on US Consumers

July 28 2020.

15% of consumers say alcohol has taken a higher priority in their spending. 60% of consumers are limiting their time spent in stores - furhter indicating safety is a major concern again.

 

Holiday Shopping

July 22 2020.

48% of holiday shoppers expect to spend less than last year. The pandemic has forced Amazon to move its annual Prime Day 3 months later.

 

COVID-19 & Consumers

July 22 2020.

Americans are pre-planning their grocery trips more carefully and increasingly seek out convenient and "safe" solutions while shopping.

 

Consumer Impact: COVID-19

July 14 2020.

COVID-19 Has Altered The Way Consumers Shop - 56% Are Limiting The Time They Spend In Stores.

 

Contactless Payments - Behavior Change

July 7 2020.

Contactless Payments Preferred Payment Method for Almost 30% of US Consumers Post COVID-19

 

Consumer Behavior Covid-19

July 7 2020.

COVID-19 has changed how consumers order and their expectations for delivery

 

Consumer Habits

June 30 2020.

83%of consumers said their shopping behavior had been impacted by Coronavirus , the lowest level in 3 months

 

Covid-19 & Consumers

June 30 2020.

Consumer concern for COVID-19 has remained relatively consistent for two months in a row. 72% of consumers are now wearing face masks in public and less are concerned with items running out of stock in stores.

Mintel

 

Anticipating Consumer Needs Today and Tomorrow

June 30 2020.

Online CPG Shopping Has Increased By 57% Since The Start Of The Crisis . 72% Of CPG Shoppers Are Influenced By Brands' Activities During The Pandemic.

Nielsen

 

Consumer Concerns Regarding Covid-19

June 30 2020.

As the country begins reopening, it’s going to take time to rebuild confidence and feelings of safety and security in this time of COVID-19, and balancing economic wellbeing with physical health and wellness will remain difficult.

Numerator

 

Resilience: Datassential Report 26

June 23 2020.

47% of of consumers are definitely avoiding eating out - continuing the downward trend of consumer concern. 20% of consumers say if a second wave of COVID-19 hits the U.S., we should continue opening businesses as planned.

 

PFS Commerce: U.S. Consumer Research Infographic

June 23 2020.

COVID-19 has forced consumers to adjust their shopping habits with 44% of consumers trying new brands due to limited availability of products.

 

Consumer Behavior: Domestic Products Shine

June 23 2020.

Highlighting 'Domestic Made' could go a long way as COVID-19 has inreased consumer desire to shop local.

 

One Table Consumer

June 17 2020.

63% Of consumers are looking forward to going to restaurants again; however 29% of consumers plan to eat inside a restaurant in the future. 96% of consumers say a sealed single-served packaged item (food/beverage) will be safe to consume after shelter-in-place restrictions have been lifted.

 

Life at Home

June 9 2020.

SmallBizTrends - Consumers are shopping online with brands and retailers they have never shopped with before. 81% are learning to cook or already cooking at home during quarantine.

 

Consumer

Behavior

June 2 2020.

Overall Retail Sales Dropped 41% Compared With The Same Period A Year Earlier. Consumers Have Become More Comfortable Purchasing Items On Their Mobile Devices During This Pandemic.

 

Covid-19

Pain Points

June 2 2020.

With a soft reopening of businesses nationwide, avoidance of eating out has decreased further - especially among women. 47% of diners are willing to dine in at a restaurant that has patio or outdoor seating.

Datassential

 

Consumer

Behavior

June 2 2020.

As states being lowering their restrictions and businesses re-open, consumer shopping habits are slowly returning to normal.

Numerator

 

Shopping

Behavior

June 2 2020.

Shoppers are experiencing less product shortages but continue to eat out less and make purchases online.

Numerator

 

Coronavirus - Health At Home

May 26 2020.

44% of consumers are cooking more at home since the Coronavirus outbreak. Consumers are also becoming increasingly concerned with the economic repercussions of COVID-19.

Datassential

 

Consumer

Concerns

May 19 2020.

Economic impact and risk of infection continued to be the primary concerns cited by consumers.

Numerator

 

Covid 19 Consumer Sentiment

May 19 2020.

Concern over Coronavirus at lowest level since Early March.

Numerator

 

Impact on Consumer Behavior

May 19 2020.

9 in 10 consumers have changed their shopping behavior due to Coronavirus, in line with past weeks.

Numerator

 

Covid-19 Perception of ReOpening

May 12 2020.

Even though the government may feel they are ready to reopen businesses, consumers feel otherwise. Consumers are excited to get back to normal activities but think businesses should wait to reopen.

 

How Covid-19 Brought the Future Forward

May 12 2020.

A look at how the COVID-19 pandemic has accelerated Mintel's 2030 Consumer Trends and how that's moved several key Trend Pillars into focus.

Mintel

 

Covid-19 Shopping Behaviors

May 5 2020.

2 in 3 consumers still experiencing product shortages.

Numerator 

IZEA Insights: Consumption Trends

May 5 2020.

45% of Consumers Say They Have Purchased “Non-Essential” items during Coronavirus Lockdown. Social media users up to 2.1x more likely to purchase discretionary items as compared to those who don’t use social media. 

Level Of Concern History Covid-19

May 5 2020.

Concern over Coronavirus at lowest level since mid-March.

Numerator 

Customer Concerns Regarding Covid-19

May 5 2020.

Concerns over social and economic impact remain high.

Numerator 

Can Dystopia Lead to Utopia?

April 28 2020.

Consumers are being forced to alter their behavior. Which of these changes could last and could some even lead to better long-term outcomes? 

Coronavirus Ready Or Not

April 28 2020.

How will consumers respond to reopen the economy as we go forward? What can restaurants do to reassure them that dining in will be safe?

Datassential

Covid-19 Impact Assessment Update

April 28 2020.

The Changing Shape of the CPG Demand Curve

IRi

Life Beyond Covid-19 Rebound Reboot or Reinvent

April 28 2020.

The seismic and unforeseen shocks from the global COVID-19 pandemic will draw consumers, industries and societies into a course of restoration and renewal as they look to revive growth.

Seeing & Decoding Consumer Behavior

April 28 2020.

Shoppers are beginning to enter a “New Normal” where Consumption remains high but Grocery trips are mainly for Replenishment and not Stock-Ups.

Changed Behavior During and Post Great Recession

April 21 2020.

Lessons Learned from Great Recession, and What They Could Indicate for Evolving Consumer Behaviors Post COVID-19

Nielsen 

Impact on CPG Retail

April 21 2020.

Anticipating Life After Covid-19

IRi 

Money Matters: Covid-19 Report 13 

April 21 2020.

Consumers face trade-offs in their food buying everywhere, from near-empty shelves in newly one-way grocery aisles to the local restaurants they’re trying to support. Their collective outlook is dim.

Datassential 

The Trust Issue - Covid-19 Report 14

April 21 2020.

The Trust Issue

Datassential 

Quarantined Consumer: Loyal, Specialties, Stocking Up

April 21 2020.

What's the new in-store normal?

mfour 

Covid-19

Report 10 

April 14 2020.

Making Money Move

Datassential 

Covid-19 and the Economy

April 14 2020.

Consumers Provide a Pessimistic View of Coming Months 

U.S. Consumers Respond to

Covid-19

April 14 2020.

A weekly tracker examining American's worries and behavior changes directly related to Covid-19 

Covid-19 Insights

April 6 2020.

Current Consumer and Category Trends.  

Covid-19 Pyschological Impact

April 6 2020.

Current Consumer and Category Trends.  

How Americans are Stocking Up

March 2020.

Nielsen 

CONSUMER/SHOPPER ARTICLES 

Psychographics  & Behavior Consumer 

US Consumer Sentiment During the Crisis

**Scroll down within article for impactful slides**

What New Consumer Habits Will Stick Post-COVID19? China Offers Clues

Asian Consumers are Rethinking How they Eat Post Covid-19

Research Your Way

Out of a Crisis

Covid-19 Pandemic

Here and Now

Quarantine

Insights

 

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