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Consumer
Insights &
Market Intelligence
Channel
Weekly Recap
OFF PREMISE:
Innovate Business Models
Off Premise Locations Should Focus On How To Keep Up With The Continued Increase In Online Shopping Use - As 30% Of US Consumers Expect To Shop More Online And Less In Store Post-Crisis. In Addition, Off Premise Locations Should Improve Upon Contactless Payment Options: 27% Expect To Retain Heightened Use Of Contactless Payment After The Crisis Ends
ON PREMISE:
Alleviate Concerns With Safe Practices
On Premise Locations Shouldn’t Be Too Optimistic About Customers Returning There Once The Curve Finally Flattens. Just 40% Of Consumers Say They Will Return On Premise Within A Month When The Infection Rate Decreases. Take This As An Opportunity To Draw Attention To Safety Steps Being Taken So When Consumer Return They Know Their Safety Is Priority Number One.
